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Customer Service Representative II

🏢
Wilsonart
📍 Langley, Canada
📍
Location Langley
📅
Posted June 21, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Description

Position at Wilsonart

JOB SUMMARY

Serves as a resource for customers on validity and availability of orders, special requests, etc. Coordinates with other departments on customer requirements to insure timeliness and customer satisfaction. Assist other Customer Service Reps/Liaisons as needed. Performs other tasks as required.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Receives and enters orders for customers
  • Responds to customer inquiries regarding inventory availability, validity, and special request items
  • Coordinates with other departments to insuretimeliness of production and shipping
  • Communicates estimated production lead times and delivery times to customers
  • Receives discrepancies and requests for credit from customers
  • Checks status of orders and back-orders
  • Works with Material Specification team for parts creation

    • KNOWLEDGE, SKILLS, AND ABILITIES

  • Knowledge and experi...

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    📍 Location Details

    🌆
    City
    Langley
    🗺️
    Country
    Canada
    🚗
    Commute
    Local Area

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