Description
We are looking for a Customer Service Representative II to support customer interactions and sales-related activities for a busy team in Ashburn, VA. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, managing detailed information accurately, and working in a fast-paced environment. The person in this role will contribute to service quality, support revenue-related documentation, and help maintain smooth daily operations through strong communication and organization.


Responsibilities:

• Respond to customer questions and resolve service issues through clear, attentive communication across phone, email, and related channels.

• Support sales-focused activities by identifying customer needs, providing accurate information, and helping strengthen client relationships.

• Maintain customer records, financial notes, and database entries with a high level of accuracy and attention to detail.

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