Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

**Core Responsibilities & Tasks**

+ Respond promptly to customer inquiries across channels with professional service that supports retention.
+ Handle inbound/outbound calls for internal and external customers; document interactions and required follow-up.
+ Partner with internal teams (e.g., Sales, Operations, Support roles, and other divisions) to resolve issues and complete requests.
+ Follow SOPs/standard work; perform tasks in alignment with SLAs, defined metrics, and documentation standards...