This role does not offer Work Permit/Visa Sponsorship

Job Requirements:

• College/University Degree
• Between 1-4 years of experience as a Customer Service Representative in a BPO/Shared Services or similar industry
• Experience using Service Now, Contact Center Applications and related ITSM tools
• Experience working on North America account and shift is a plus
• Experience working in a healthcare account is an added plus but not required
• Must be willing to work on a fixed night shift Schedule (M-F US Business Hours)
• Must be okay to work on a Hybrid Set-Up reporting 1-3x a week at our Makati Office

Job Overview:

We are looking for people that are as dedicated as we are to improving health equity and delivering quality care across the globe. As Solution Analyst I in the Support organization, you will use strong commun...