In the moment, for the future

At Genesis, care shows up in so many ways. We’re a place where support runs deep, knowledge is shared freely, and people feel seen, heard, and valued. Whether you’re just starting out or bringing experience with you, you’ll find a team that lifts you up and helps you thrive. If you’re looking for a workplace where wellbeing, belonging and growth are part of the DNA, you’ve found it.

What You’ll Do

We’re excited to welcome new Customer Service Representatives to our team based in our modern Hamilton Central office. In this structured, fast-paced role, you’ll be the first point of contact for Genesis customers, delivering outstanding service while also supporting customer growth through both inbound and outbound interactions. You’ll handle customer enquiries, process transactions and provide advice— all while working as part of a collaborative, high-energy team. To set you up for success, we provide comprehensive paid traini...