Location
gurugram
Posted
June 17, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
JOB SUMMARY:
Location : Gurugram
Shift Timing: 10 Am-7 Pm
Salary Budget: Fresher - 2.55 LPA - 3 LPA
Experienced with more than 6 months of experience get hike on your Last CTC or max 4LPA.
Language Proficiency: Good command over English (spoken).
Key Responsibilities:
- Handle incoming calls and respond to customer queries in a timely and professional manner.
- Make outbound calls to customers for follow-ups, feedback, or information updates.
- Resolve product/service-related issues effectively, escalating when necessary.
- Maintain a high level of customer satisfaction by providing accurate information and support.
- Document all customer interactions and update CRM systems.
- Meet daily/weekly performance targets such as call handling time, quality, and customer satisfaction scores.
- Work closely with the team to improve service standards a...