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Customer Service Representative

🏢
Tektronix
📍 George Town, Malaysia
📍
Location George Town
📅
Posted June 07, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

📋
Job Description

responsibilities

  • Receiving the instruments, updating the systems and co-ordinating with internal team to meet the SLA (Service Level Agreement) for the customer.
  • Updating the customers about the status and maintaining high customer focus during the interactions and demonstrate the efficiency.
  • Verifying the customer requirements and interacting with outside service providers for quotation and SLA.
  • Co-orindating with logistics team for the shipment of the material and instruments.
  • Interacting with customers for the quotation, PO, invoice and payments.
  • Clearance of payments to outside vendors and interacting with accounts team for the clearance.
  • Co-ordination with sales to understand the customer requirements and translate the same to working terms and keeping a track of the progress and completion.
  • Regular updates to customer for each projects or jobs coming to us – receipt, WIP, outgoi...

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    📍 Location Details

    🌆
    City
    George Town
    🗺️
    Country
    Malaysia
    🚗
    Commute
    Local Area

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