This is a 9/80 schedule which means 9-hour workdays but every-other-Friday off!

Better Engineering is a custom industrial machine builder located in Joppa, MD seeking a qualified Customer Service Representative. This position is responsible for processing spare part orders and working with clients to troubleshoot/resolve machine issues.

Benefits, vacation, 401K, company picnics, overtime opportunities, great working environment, and a brand new building!

Requirements

• 3+ years customer service experience


• 3+ years processing parts orders


• 3+ years working in CRM and/or ERP software


• Strong familiarity with industrial machinery/componentry


• Basic understanding of electrical circuitry

Benefits

• Every other Friday off (9/80 schedule)


• 401(k) w/ matching


• Dental insurance


• Health insurance


• Health savings account