Title- Customer Service Representative
Location- East Aurora, NY
Duration- 12 Months (Possible Extension)
Onsite

Description:
Key Account Coordinator -  Supply Chain
Your impact: The Customer Service Team functions as an integral part of the global supply chain by ensuring orders are managed with speed and accuracy from receipt to shipment

Serve as Primary contact for National or Priority accounts and Sales Managers in all telephone and written communications.
Process account purchase orders from receipt to shipment to ensure accurate, timely and economical shipments.
Enter and maintain accurate pricing and toy specifications.
Establish and maintain system code files and customer profiles.
Maintain proper Dating Terms and Promotional Programs on all purchase orders.
Perform the on-line stock commitment process.
Research and resolve domestic and direct import order and shipment problems.
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