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Customer Service Representative

🏢
Onsemi
📍 Dongguan Shi, China
📍
Location Dongguan Shi
📅
Posted June 05, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Job Summary: 

· Proactive Tactical Service Support


· Proactive Customer Relationship Management 


· Customer Advocacy/Problem Resolution

  • Master Order Management (including Quote, order entry, reschedule, shipment expedite, RMA etc)
  • Customer Relationship Management: Ensure consistent, high-quality customer experience across all touchpoints.
  • Customer Advocacy/Problem Resolution: Demonstrate strong escalation management skills, ensuring timely resolution of complex or urgent cases.
  • Systems & Tools Expertise: Master Oracle system and Salesforce case management

  • Thorough understanding supply chain management
  • Customer service skills, data analysis and problem-solving skills 
  • Able to perform multiple tasks simultaneously, able to balance short- and long-term goals 
  • Strong Interpersonal skills 
  • Strong communication skills (English written and verbal) 
  • Motivational skills, in...

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    📍 Location Details

    🌆
    City
    Dongguan Shi
    🗺️
    Country
    China
    🚗
    Commute
    Local Area

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