Becker Americas is seeking a Customer Service Representative to join their growing team. The Customer Service Representative is responsible for processing orders and processing quotes, addressing customer needs and ensuring they have a positive experience.

Responsibilities

• Maintains and builds an ongoing relationship with selected customers and sales staff.
• Knows and understands both pumps and parts and can process requests for both.
• Records and processes orders and inquiries received by email, telephone, online, and through customer contact.
• Maintains backorders and sends to shop when receiving paperwork is completed.
• Provides pricing, availability, and schedule information within established guidelines.
• Serves as communication link between customers and sales staff to assure responsiveness.
• Works closely with the entire Becker team to ensure customer requests are communicated and ...