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Customer Service Representative (CSR)
Electric Supply & Equipment
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Greensboro, North Carolina, United States
Location
Greensboro, North Carolina
Posted
May 04, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
PURPOSE: Provide professional sales and service to customers by meeting their supply needs and by introducing new products and services.
ESSENTIAL DUTIES/RESPONSIBILITIES:
- Support company sales and margin goals by utilizing strong technical knowledge of company products and service.
- Demonstrate exceptional customer service.
- Provide timely and accurate information to customers regarding quotes, pricing, orders, etc. and verify that materials on order are the best available for their needs.
- Using the company business system verify pricing and check inventory to determine if materials ordered are in stock or if materials must be ordered from a vendor. Advise the customer on a delivery date.
- Review ship dates and make a decision concerning if to ship complete or to release shipment with items on back order.
- Navigate a variety of vendor websites and business systems to order customer materials and to research cu...