Description
Position Overview

We are seeking a friendly, professional, and customer-focused Customer Service Representative to join our team. This role is responsible for providing exceptional service to customers, resolving inquiries, processing orders, and ensuring a positive customer experience. The ideal candidate is a strong communicator who enjoys helping others and thrives in a fast-paced environment.

Key Responsibilities

+ Serve as the first point of contact for customers via phone, email, and in person.

+ Respond to customer inquiries and resolve issues in a timely and professional manner.

+ Process orders, requests, and account updates accurately.

+ Maintain detailed customer records and documentation.

+ Coordinate with internal departments to ensure customer needs are met.

+ Follow up on customer concerns and ensure satisfactory resolution.

+ Assist with scheduling, data entry, filing, and a...