This job is in your area. Enjoy a short commute and work close to home.
Job Description
Job Description :
Report to: Material Manager
β’ Effective present and discuss the products and services of the company, services provided by the company and its vendor to current and prospective customers in a way that conveys an image of quality, integrity and understanding and delivery of the customer needs
β’ Process customer orders in a courteous, efficient and timely manner
β’ Organize workflow to meet customer deadlines
β’ Make sure that all production changes are updated in the AX system properly
β’ Send the updated weekly production report and order status to the customer
β’ Update ship date & mode on customerβs websites
β’ Acknowledge and assist every customer in a timely manner
β’ Communicate directly with overseas customers and head office
β’ Attend to customer questions, complaints and concerns immediately and facilitate satisfactory resolution
β’ Attend conferences, meetings with the customer...