Join Holman as a Bilingual Customer Service Representative to support B2B clients in fleet management. Leverage your communication skills to enhance client satisfaction.
In this role, you will manage a diverse client portfolio and ensure exceptional service delivery. With 3-5 years of experience in B2B service and a strong grasp of fleet operations, you will collaborate with internal teams and clients to achieve strategic efficiencies. Your ability to provide vehicle recommendations and manage requests will be critical.
Key Responsibilities:
• Maintain strong relationships with assigned B2B clients
• Oversee daily management of client fleet operations
• Offer vehicle recommendations and manage orders
• Attend manufacturer presentations for client education
• Update client profiles and handle billing requests
Requirements:
• Bilingual in English and French is required
• Post-secondary education is an asset
• 3-5 years of B2B customer service experience