About the company

This New Zealand design-led business is known for creating beautifully crafted pieces designed to be worn and loved for decades. With a strong global presence and a reputation for creativity and quality, the brand continues to build a loyal international following.

The role (12month Fixed Term Contract)

We’re looking for a Customer Service Co-ordinator to join a close-knit team based in Grey Lynn on a 12 month FTC.

This is a fast-paced, hands-on role where you’ll be the first and most frequent point of contact between customers and the business. You’ll play a key role in delivering exceptional service, managing customer queries, and ensuring a seamless experience across all touchpoints.

This role will suit someone who is detail-oriented, solutions-focused, and confident managing a high volume of communication while maintaining a high standard of service.

How you will contribute