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Customer Service Representative

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Robert Half Office Team
πŸ“ Amherst, United States
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Location Amherst
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Posted May 02, 2026
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Commute Local Area
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Job Description

Description
Our client in Amherst, Massachusetts is seeking a Customer Service Representative for a contract opportunity. This role is ideal for a professional with strong communication skills, a customer-first mindset, and the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities:

+ Respond to customer inquiries by phone, email, and/or in person in a professional and timely manner

+ Resolve customer issues and escalate complex concerns when appropriate

+ Process orders, update account information, and maintain accurate records

+ Provide product, service, or billing information to customers

+ Track interactions and document details in internal systems

+ Collaborate with internal teams to ensure excellent service and follow-through

+ Support additional administrative or customer support tasks as needed


Requirements

+ Previous customer service experience...

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πŸ“ Location Details

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City
Amherst
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Country
United States
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Commute
Local Area

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