Do you have excellent customer service skills and a passion for helping people?

We are hiring Customer Service Representatives to join our Wellington team.

About The Role

As a Customer Service Representative, you will represent Rockgas in supporting New Zealanders with inquiries about our client’s services. With access to comprehensive knowledge content, extensive training, and leadership support, you will handle a variety of tasks such as new account creation, processing service orders, payment collections, emergency responses, and handling disconnections. You will work in a dynamic team environment, focusing on delivering quality outcomes through phone and email interactions.

Operating Hours

We offer permanent full-time and fixed-term opportunities with flexible hours to accommodate your commitments. Our operating hours are:

• Monday to Friday: 7:00 am - 7:00 pm
• Saturday: 8:00 am - 5:00 pm (NZST & NZDT)