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Customer Service Repre...

🏢
John Clements Consultants, Inc
📍 Quezon City, Philippines
📍
Location Quezon City
📅
Posted June 15, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

  • Answer inbound calls from customers
  • Facilitate outbound phone calls for follow up and updating customers
  • Document all calls handled accurately
  • Guarantee departmental metrics are met by adhering to key standards in contact rates and handling procedures
  • Produce positive customer experience by effectively answering inquiries and handling problem solving scenarios
  • Redirect/Transfer calls to the correct department for better transition and service • Adhere to prescribed shift and schedule
  • Adhere to set service level targets or key performance indicators

    • Qualifications

  • Excellent English skills must at least be intermediate level
  • Strong customer service skills (ability to build rapport, demonstrate em...

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    📍 Location Details

    🌆
    City
    Quezon City
    🗺️
    Country
    Philippines
    🚗
    Commute
    Local Area

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