**Customer Service Representative**

**Pay Rate:** $20.00/hour
**Schedule:** Monday – Friday, 8:00 AM – 5:00 PM
**Duration:** Full-Time, 4-Month Assignment
**Language Requirement:** Bilingual (English/Spanish) preferred

**Position Overview**

The Customer Service Representative provides outreach and enrollment support to beneficiaries, both in group settings and one-on-one. This role focuses on educating individuals about managed care options, assisting with enrollment processes, and delivering excellent customer service in both office and community settings.

**Key Responsibilities**

+ Conduct face-to-face outreach and provide enrollment broker services through group and individual presentations
+ Educate beneficiaries on Managed Care options and assist with navigating their healthcare plans
+ Support beneficiaries with enrollment and disenrollment processes
+ Perform accurate data entry related to enrollment and disenrol...