Job Title: Customer Service Rep - FMLA
Location: Bloomfield, CT
Max Pay Rate: $20 Per Hour

Core Skills and Experience:

• 1 year of familiarity with state PFL and FMLA


• 2 years of Customer Service background

Key Responsibilities:

• Virtual roles work from a home office with periodic visits to the assigned GCSO office as needed for team events, meetings, training, business continuity, etc.


• Reviewing and adjudicating leave and/or accommodation requests in compliance with federal, state, and company policies.


• Establishing eligibility and applicability of leave requests while ensuring timely communication with employees, employers, and other key stakeholders necessary to appropriately determine liability.


• Maintain active oversight of leave claims from initiation to closure following appropriate policies and procedures around timely subm...