Customer Service Personal Banker – Clydebank

We’re looking for a Customer Service Personal Banker to join our team in Clydebank. The role is for a period of six months.

What you’ll do

• You’ll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals.
• You’ll proactively find ways to continually enhance our customer banking experience.
• You’ll assist customers with general banking requests such as payments, balance enquiries, and transfers.
• You’ll help customers understand the different ways they can bank with us and the range of services we can offer.
• You’ll identify opportunities to help customers with simple financial products and collaborate with other teams to provide a seamless experience.
• You’ll support the team to attain a Foundation Certificate in Responsible Banking and build on your existing skills with full training.

S...