Title: Customer Service Operator

Requisition ID: 11124

We are excited to offer a fantastic opportunity for a permanent Customer Service Operator to join our dynamic Sheffield team at our Ecclesfield Depot (S35 9YR) . This role will be based on site.

The standard hours of work are 40 hours per week, Monday - Friday.

In this role, you will support the Sheffield account to deliver effective and efficient customer facing services, by processing maintenance, undertaking compliance related tasks and resolving customer requests, queries and complaints. You will provide first line support for Amey Contracts, employees and partners and be responsible for maintaining client relationships through a quality standard level of customer service.

What You'll Do

• Management for all customer queries/requests/complaints received in Customer Services from Amey employees, clients and contracts.
• Answering high volumes of c...