Job Function: Customer Service, Maintenance & Operations

Job Posting Date: 28 May 2026

To provide customer service at the retail mall, such as answering shoppers' enquiries, processing gift redemptions, and partner redemptions.

• Provide excellent customer service to internal and external customers.
• Assist in the execution of shopping mall’s promotion and redemption programmes.
• Handle all customers’ enquiries and provide assistance.
• Ensure that the redemption process during the advertising and promotion campaign period is carried out properly.
• Provide administrative support to the Management Office whenever necessary.

• Customer centric personality and positive attitude.
• Prior Customer Service Officer experience in retail mall will be highly preferred.
• Able to work retail hours and shift work.

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