Location
johor bahru
Posted
June 10, 2026
Commute
Local Area
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This job is in your area. Enjoy a short commute and work close to home.
Job Description
Description
- Address customer enquiries promptly and professionally to ensure exceptional service that meets or exceeds expectation.
- Monitor and analyze the performance of solar PV systems on daily basis.
- Resolve product or service problems by understanding the customer's complaint, identifying the cause of the problem, and providing the best solution.
- Maintain existing customer relationships to ensure continued business with the company.
- Prepare quotations and follow up with customers for their acceptance.
- Prepare monthly performance report of the solar system to customers.
- Engage with client and technical team together to resolve customerβs project issue.
- Share valuable client feedback to enhance the company's customer-centric strategy in all departments by implementing action plans.
- Work closely with various departments to support their initiatives. Collaborate with internal and exte...