We are looking for a dedicated and service-oriented Customer Service Officer to join our growing clinic. If you enjoy interacting with people and thrive in a fast-paced healthcare environment, we welcome you to be part of our supportive and dynamic team.

• Greet and attend to patients, visitors, and walk-ins in a warm, professional, and courteous manner
• Ensure patients are attended to promptly and guided through the registration and consultation process smoothly

• Manage appointment scheduling, confirmations, rescheduling, and cancellations efficiently
• Coordinate patient flow to minimize waiting time and ensure smooth clinic operations
• Follow up with patients on upcoming appointments, treatment plans, and wellness programs when necessary