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Customer Service Officer (Member Services Consultant)

๐Ÿข
Link Group
๐Ÿ“ Australia, Australia
๐Ÿ“
Location Australia
๐Ÿ“…
Posted June 02, 2026
๐Ÿš—
Commute Local Area
๐ŸŽฏ
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Love helping people? Obsessed with solving problems? Know your way around superannuation (or keen to learn)? Weโ€™ve got the perfect role for you!

Weโ€™re on the hunt for a passionate Customer Service Officers (Member Services Consultant) to be the friendly voice (and keyboard!) behind our superannuation and retirement support team. Youโ€™ll be the first point of contact for members, helping them navigate their accounts, understand their options, and feel confident about their financial future.


What Youโ€™ll Be Doing

  • Answer inbound calls and respond to emails with warmth and professionalism.
  • Make outbound calls to follow up and add value to member experiences.
  • Dive into Click to Chat and help us grow this exciting service channel.
  • Resolve queries efficiently and anticipate member needs for first-call resolution.
  • Spot opportunities to offer value-add services (no financial advice required!).
  • Collaborate...
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    ๐Ÿ“ Location Details

    ๐ŸŒ†
    City
    Australia
    ๐Ÿ—บ๏ธ
    Country
    Australia
    ๐Ÿš—
    Commute
    Local Area

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