• Pay Rate: $37.39 per hour + Super
• Location: On-site in Gosford, NSW
• Hours: 35 hours per week (7 hours per day)
• Contract Duration: 26/06/2026 – 24/12/2026 (6-month contract)
• Checks: A High-Risk Police Check and two references are required.

The Role

• As the face (and voice) of our organisation, you’ll be the first point of contact for a wide range of enquiries. Your goal is to provide a seamless, customer-at-the-centre experience every time.
• Be the Expert: Provide timely and accurate advice on a variety of government services and transactions.
• Solve Problems: Tackle multifaceted enquiries and resolve customer complaints with resilience and professionalism.
• Tech & Admin: Navigate multiple databases and technology platforms to record information accurately and maintain the integrity of our data.
• Collaborate: Work closely with your team and other government agencies to ensure issues are...