Primarily responsible for providing excellent customer service to all BDO retail customers, BDO accredited merchants and the general public through timely and accurate handling and fulfillment of inquiries, requests and concerns received via phone, email, fax and in social media, related to their bank accounts and banking transactions, BDO Rewards and Personal Online Banking.

• Must have at least 1 year customer service experience in a BPO/Call Center setting
• With excellent communication skills
• Must be a resident of or willing to be based in Sasa area of Davao City .