Our client is a global leader in gateway services, who is seeking to recruit a
Customer Service Officer (Location: Airport)
. This position is based in Singapore.
Customer Service Officer (Location: Airport)
Responsibilities . Oversee and lead a team in managing daily operations, making final decisions on matters of importance to ensure a positive passenger experience and satisfaction. . Guide, develop, motivate, and mentor both new and existing staff, maintaining the highest service, grooming, and discipline standards. . Ensure compliance with safety, security, and standard operating procedures of the company, airlines, and airport authorities. . Assist the Duty Manager in daily deployment based on agreed service standards with the airlines and airport authorities.
Requirements A diploma in any discipline Good command of written and spoken English Pleasant with a cheerful disposition and good interpersonal skills Team player in a fast-faced environment. Independent and ...