📍 Local Job Near You
Customer Service Officer (Air Freight / Export) [EL]
WECRUIT PTE. LTD.
📍
singapore, Singapore
Location
singapore
Posted
June 24, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Responsibilities
- Assist customers with daily cargo bookings for various airline products.
- Book capacity with airlines and confirm it with customers.
- Be familiar with the requirements of our different airline products and advise customers accordingly.
- Administer cargo bookings by loading flight reservations into the system/template and ensuring all data is accurately updated.
- Interface with multiple parties, including customers, warehouses, carriers, and customs, regarding shipment requirements.
- Track and monitor shipment status and inform customers accordingly.
- Maintain good relationships with customers and handle their inquiries promptly.
- Work closely with the billing team to provide accurate data for invoicing.
- Perform other duties as assigned.