📍 Jobs Near Me
For Job Seekers For Employers
📍

HiringNearMe.work

Local Jobs, Zero Commute

Jobs
Home › Jobs Near Uganda › Customer Service Officer (9 Positions)
📍 Local Job Near You

Customer Service Officer (9 Positions)

🏢
National Social Security Fund
📍 Kampala, Uganda
📍
Location Kampala
📅
Posted June 18, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

📋
Job Description

JOB TITLE: Customer Service Officer (9 Positions)

JOB GRADE: C3

REPORTS TO: Area Manager

DEPARTMENT: Commercial

DUTY STATION: Upcountry Branches

Job Purpose:


Provide customer experience by answering queries and providing support to customers through a variety of means, such as online chats, email, or phone calls and through face-to-face interactions.


Roles and Responsibilities include:

  • Identify and evaluate customer needs especially those who walk into the center.

  • Record all customer transactions in customer relationship management (CRM) tool.

  • Provide advice to customers on the various benefit types offered, the qualification criteria, among others.

  • Engage and collaborate with different stakeholders in and out of the fund to facilitate the achievement of departmental and organizational objectives.

  • Assess own performance and s...

    • Apply for This Job

    Submit Application

    Quick and secure application process

    📍 Location Details

    🌆
    City
    Kampala
    🗺️
    Country
    Uganda
    🚗
    Commute
    Local Area

    🔍 More Jobs Nearby

    Explore other opportunities in Kampala

    View Local Jobs