Description:

After submitting your resume, please use the following link and briefly answer the application questions:

Tilefy is looking to hire a reliable, organized, and customer-focused Customer Service / Office Operations Manager to help run the day-to-day inside operations of our business.

This is an in-office, Monday through Friday position, from 8:00 AM to 5:00 PM.

Responsibilities

• Answer incoming phone calls and respond to customer chats
• Provide excellent customer service to customers, vendors, and internal team members
• Process BOLs for shipments
• Process UPS shipments and sample requests
• Maintain internal sample library stock levels
• Monitor and maintain Material Bank stock levels
• Assist with job complaints and help coordinate resolutions
• Support daily office operations and internal communication
• Keep tasks organized and follow through ...