Customer Service Manager with Consumer Packaged Goods(CPG) (Hiring Immediately)
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Job Description
About the Job: Job Role: Customer Service Manager with Consumer Packaged Goods(CPG) Job Location : Brea, CA Job Type : Full Time - Hybrid We are looking for the position of Customer Service Manager with Consumer Packaged Goods(CPG). Job Summary: The Customer Service Manager is a strategic leadership role responsible for overseeing customer service operations within a fast-paced Consumer Packaged Goods (CPG) environment. This role manages daily operations, ensures service excellence, drives process improvements, and fosters strong relationships with customers, 3PL partners, and internal teams. The Senior Manager will provide strategic leadership, strengthen cross-functional collaboration, and ensure the team delivers exceptional customer experiences while supporting scalable business growth. Key Responsibilities: Partner with the sales team to manage relationships with key retail customers, address service needs, and support business growth. Lead, mentor, and develop a high-performin...