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Customer Service Manager

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Robert Half Office Team
πŸ“ Tacoma, United States
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Location Tacoma
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Posted May 25, 2026
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Commute Local Area
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Job Description

Description
We are looking for a Customer Service Manager to lead daily service and inside sales activities for a long-term Contract position based in Tacoma, Washington. This role is ideal for someone who can balance hands-on customer support with team leadership in a fast-paced industrial supply environment. You will guide a small team, help improve workflow across the front counter and showroom, and ensure customers receive accurate, timely service.


Responsibilities:

β€’ Lead day-to-day operations for the customer service and inside sales team, setting clear expectations for responsiveness, accuracy, and professionalism.

β€’ Support customers in person and by phone by answering questions, identifying product needs, and offering appropriate solutions.

β€’ Oversee order entry, payment handling, and related documentation to maintain dependable and organized records.

β€’ Coach and develop team members through onboarding, daily guidance, and...

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πŸ“ Location Details

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City
Tacoma
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Country
United States
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Commute
Local Area

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