Customer Service Manager
Salary: £40,000 – £42,000
Location: Oldham
Are you an experienced Customer Service professional looking to join a fast-growing, environmentally focused business? We are recruiting on behalf of a thriving company specialising in helping businesses reduce waste and make a positive environmental impact.
We are seeking a proactive, organised Customer Service Manager to lead and improve customer service operations as they continue to grow. With the aim of having zero landfill from the products they recycle, they need to ensure that the process is seamless for their customers.
The Role
As Customer Service Manager, you will play a key role in ensuring excellent service delivery while driving efficiency across the business. Responsibilities include:
* Managing customer enquiries, issues and service requests in a professional and timely manner.
* Coordinating collections and deliveries with customers and logistics companies.
* Reviewing ...