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Customer Service Manager
Robert Half Office Team
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Modesto, United States
Location
Modesto
Posted
May 28, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Description We are looking for a Customer Service Manager to lead branch service operations in Modesto, California while creating a positive experience for both customers and team members. This role combines day-to-day operational oversight with staff coaching, compliance support, and relationship building within the local community. The ideal candidate brings strong judgment, a service-first mindset, and the ability to keep branch activities running accurately, securely, and efficiently.
Responsibilities:
β’ Direct daily branch activities to ensure teller services, cash handling, and customer support functions operate smoothly and accurately.
β’ Step in to assist frontline employees with service requests and transactions during busy periods to maintain an efficient customer experience.
β’ Review branch activity for adherence to internal policies, operating standards, and regulatory expectations, taking action when gaps are identified.
β’ Authorize customer and operati...
Responsibilities:
β’ Direct daily branch activities to ensure teller services, cash handling, and customer support functions operate smoothly and accurately.
β’ Step in to assist frontline employees with service requests and transactions during busy periods to maintain an efficient customer experience.
β’ Review branch activity for adherence to internal policies, operating standards, and regulatory expectations, taking action when gaps are identified.
β’ Authorize customer and operati...