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Customer Service Manager (Feeder)
Focal Search Pte Ltd
π
singapore, Singapore
Location
singapore
Posted
June 08, 2026
Commute
Local Area
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This job is in your area. Enjoy a short commute and work close to home.
Job Description
About the job Customer Service Manager (Feeder)
Job Responsibilites:
- Managing a team of 2-3 people.
- To strategise, define, and implement global expansion in volume and revenue.
- Developing multidimensional relationships and rapport with major customers worldwide;
- Understand your customers' strategies and make plans/deals that line with their needs.
- Measuring, tracking, and analyzing critical account metrics
- Persuade and influence regional marketing teams and business units to ensure proper strategy management and implementation for your specific customers.
- A comprehensive awareness of the market, including the global items offered by customers and competitors;
- Regularly reviewing and updating commercial processes, and sharing best practices for contract administration among regional centers.