At IRIS Software Group, we’re passionate about delivering exceptional customer experiences to our education customers. We’re now looking for a Customer Service Manager to lead and inspire our teams, driving service excellence at scale.

With over 100,000 customers globally and a strong presence across UK education, IRIS is a trusted provider of mission critical software powering schools, academies and trusts. 

What you’ll be doing

As Customer Service Manager, you’ll lead a team of Team Leaders and Customer Service professionals to deliver high quality, efficient support across our Education products.

You’ll play a critical role in: