On-site - Caloocan 3-5 Yrs Exp Bachelor Full-time

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Job Description

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance, Life Insurance, HMO

Qualifications

• Graduate ofBusiness Administration, Communications, Management, or any related discipline
• With solid experience in theBPO sector , preferably handling a supervisory or leadership role
• Strong exposure tocustomer support operations and team supervision
• Excellentleadership, communication, and interpersonal abilities
• Experience in managingcustomer complaints and service enhancement initiatives
• Familiar withKPI monitoring, performance tracking, and operational reporting
• Capable of coaching and leadingcustomer support staff
• Good analytical, problem-solving, anddecision-making skills
• ...