Elevate your retail career as a Customer Service Manager with Walmart Canada in Lac-Megantic, QC. Focus on enhancing shopping experiences and guiding front end operations with your expertise.
In this managerial role, you will coordinate customer service initiatives at the front end and ensure compliance with operational standards. This position involves training associates, monitoring their performance, and handling customer inquiries effectively. You'll also oversee transactions, manage emergency procedures, and support cashiers with daily cash management.
Key Responsibilities:
• Ensure compliance with safety protocols and emergency procedures
• Address customer and Associate concerns effectively
• Monitor coverage of Front End associates and coordinate breaks
• Train Associates on systems and company procedures
• Oversee purchase, return, and exchange transactions
Requirements:
• Must be 16 years or older
• Ability to maintain operational standards
• ...