WorkerzDirect Sdn. Bhd. is a Malaysia-based fintech company specialising in e-wallet and remittance services, focused on advancing financial inclusion through secure and accessible digital solutions. Through its flagship platform, BolehPayz, the company serves unbanked communities, particularly migrant segments, by enabling safe, convenient, and reliable financial transactions. WorkerzDirect is committed to bridging gaps in financial access while promoting responsible and inclusive financial participation.

We are hiring bilingual Customer Service Officers to deliver fair, empathetic and BNM-compliant service across our products.

Role Overview

The Customer Service Executive is responsible for delivering efficient customer support while utilizing CRM systems to manage customer interactions, track issues, and ensure timely resolution. The role supports e-wallet and remittance services and ensures compliance with regulatory expectations set by Bank Negara Ma...