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Customer Service Executive

🏢
Anradus Pte Ltd
📍 singapore, sg, Singapore
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Location singapore, sg
📅
Posted June 08, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Key Responsibilities

  • Be the on-site partner for the Remote Admin Team in troubleshooting issues and resolving chokepoints for daily deliveries
  • Liaise with internal stakeholders and customers to clarify the situation, identify the root cause of issues and brainstorm improvements
  • Monitor and track new process implementation to ensure the Remote Admin Team follows through with the new process
  • Attend to incoming calls received via office phone and order phone, redirect them to the correct stakeholders
  • Review the Daily Incident Tracker to identify opportunities for improvement to prevent recurrence

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    📍 Location Details

    🌆
    City
    singapore, sg
    🗺️
    Country
    Singapore
    🚗
    Commute
    Local Area

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