Our Customer Service Executive is responsible for delivering excellent customer experiences. He/she will need to liaise between our customers, factories and logistic partners to ensure execution of our sales orders.

• Process and coordinate orders with factory to support customers.
• Monitor delivery and ensure on‑time shipment.
• Coordinate with customers and finance to ensure on‑time payment within credit terms.
• Coordinate with warehouse on unpacking of shipment deliveries.
• Handle imports and export shipments such as preparing of shipping documents and maintaining shipping records etc.
• Conduct annual stock‑take and inventory control.

• Diploma in Business Admin or related fields.
• Accountability
• Communication
• Ownership
• Customer Account Management
• Import & Export