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Customer Service Executive

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Efficient E-Solutions Berhad
πŸ“ Shah Alam, Malaysia
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Location Shah Alam
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Posted June 11, 2026
πŸš—
Commute Local Area
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Job Description

Job Vacancy

Customer Service Executive

Job Descriptions

  • Responsible for corporate account in terms of responds to service requests, inquiries and complains over the phone, via e-mail, or in person
  • Provides solutions and information to concerns.
  • Preparation and standardization of documentation, reports and proposals given to clients. Ensure maximum goodwill from all transactions.
  • Performs monitoring activities such as follow-up with customers on job progress and to gather information necessary to process orders thoroughly.
  • Requirements

  • Candidate must possess at least a Diploma/Advance Diploma in Business Administration or other related discipline
  • Minimum 2 years working experience in related field in similar industry
  • Able to answer incoming customer calls regarding billing issues, product problems, service questions and general client concerns
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    πŸ“ Location Details

    πŸŒ†
    City
    Shah Alam
    πŸ—ΊοΈ
    Country
    Malaysia
    πŸš—
    Commute
    Local Area

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