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Customer Service Executive (Marine Logistics, East)
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singapore, Singapore
Location
singapore
Posted
June 15, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Responsibilities
- Coordinate daily operations and ensure timely execution of clientsβ requirements across departments.
- Communicate proactively with customers regarding shipment statuses, inquiries, and service requests.
- Work closely with the Operations and Sales teams to investigate and resolve customer issues promptly.
- Maintain accurate documentation and ensure timely processing of invoices and records.
- Comply with internal SOPs and service standards, while continuously improving customer satisfaction and service delivery.
- Diploma in Logistics, Supply Chain, or related discipline.
- At least 2 years of relevant experience in marine logistics or freight forwarding.
- Proactive, service-minded, and team-oriented with a high level of integrity.
- Knowledge of import/export documentation and marine logistics processes preferred.
- Able to work independently and effectively ...