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Customer Service Executive

🏒
Brambles
πŸ“ Manchester, United Kingdom
πŸ“
Location Manchester
πŸ“…
Posted June 04, 2026
πŸš—
Commute Local Area
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Job Description

Description

Key Responsibilities May Include:

  • Professionally manage and resolve customer inquiries, complaints, and requests, ensuring timely and effective communication while adhering to service level agreements (SLAs).
  • Facilitate smooth customer onboarding processes, ensuring accurate setup of customer accounts, and delivering system training where needed to support customer success.
  • Collaborate cross-functionally with teams such as Sales, Finance, and Operations to ensure a seamless customer experience, from order processing to issue resolution.
  • Maintain accurate and up-to-date customer information and service requests in relevant systems, ensuring data integrity and supporting performance tracking and reporting.
  • Conduct regular reviews of customer accounts to assess performance, identify improvement opportunities, and provide actionable insights to enhance customer satisfaction.
  • Support continuous improve...
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    πŸ“ Location Details

    πŸŒ†
    City
    Manchester
    πŸ—ΊοΈ
    Country
    United Kingdom
    πŸš—
    Commute
    Local Area

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