Customer Service Executive German- Reebok
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Job Description
Reebok is hiring a Wholesale Customer Service Executive (German-speaking, DACH region) to join its London team. This role focuses on B2B customer service operations, wholesale order management, product allocation, shipment coordination, and customer communication across Germany, Austria, and Switzerland. Youβll play a critical role in ensuring efficient order processing, on-time delivery, and high customer satisfaction, working closely with internal teams and warehouse operations in a fast-paced, international environment.
The Role
In this position, you will manage day-to-day wholesale customer service activities, including order entry, allocation, and logistics coordination. Youβll proactively monitor shipments, communicate updates, and ensure a seamless end-to-end experience for B2B customers.
Key Responsibilities
Order Management
- Accurately enter and process custome...