The Oil Marketing Industry is a dynamic one; it is ever changing and fiercely competitive with stringent regulations from the industry

regulator, the NPA. As such the need to grow gain competitive advantage by growing customer base and loyalty is now critical more

than ever. Therefore, the need to provide positive customer experience is of paramount importance. The customer service center aims at achieving

synergy between the other units in the organisation in a seamless manner. The environment is multi-tasking one that

requires the highest display of professionalism and involves continuous interaction with high number of customers both on phone and

face-to-face.

Activités

adherence to organization procedures, policies and systems. To always work safely by comp...