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Customer Service Executive | Ampang 2023-02-14

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J&T Express
πŸ“ Ampang, Malaysia
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Location Ampang
πŸ“…
Posted June 07, 2026
πŸš—
Commute Local Area
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Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

  • Responsible to communicate with existing customers through telephone or chat tools, and provide after-sales related information consultation. (B2B)
  • Assist customers solve their demands and enquiries related to business processes.
  • Responsible to handle customer complaints and customer feedbacks, promptly convey customer complaints to relevant personnel and carry out follow-up order processing results (customer complaint handling form).
  • Assist customers to complete orders, material inquiry and return service processing.
  • Responsible for customer's consultation on products, orders, logistics, etc.
  • Accurately record customer questions and complaints, provide the first respond immediately, and maintain good communication and contact with various departments to increase customers' good impression of the company.
  • Responsible liaise with seller, respond to seller e-mails and contact with seller regarding on seller’s goods.
  • Responsible ...
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    πŸ“ Location Details

    πŸŒ†
    City
    Ampang
    πŸ—ΊοΈ
    Country
    Malaysia
    πŸš—
    Commute
    Local Area

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